About the experience
What can I expect from the event?
Dopamine Land is an indoor interactive sensory museum that combines media, technology and play into one place. It is a gallery made up of individual rooms that are aimed to trigger a gentle release of the happiness hormone ‘dopamine’. At Dopamine Land our guests can take a break from the outside world, bring some color back into their day and capture some joyful moments on camera.
Where is the experience located?
The experience will be held at Central Park Mall 2, 3M Floor, Unit 209, Jl. Letjen S. Parman Kav. 28, Tanjung Duren Selatan, Grogol Petamburan, West Jakarta City, DKI Jakarta 11470
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
45 minutes. Relax, explore and let our team guide the flow.
Will food and beverage be available on site for purchase?
We offer candies, water and sodas for purchase at the merch store. Important to mention that we are located in mall and you can easily find other types of food and drinks before or after the experience.
Is there parking available?
There will be parking available in the mall.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there a dress code?
Please bear in mind that socks need to be worn during the experience, you can bring them or purchase them onsite. Also consider wearing comfortable clothing. Note: Some rooms have mirrored floors.
Will there be merchandise for sale?
Yes, a selection of merchandise will be available for purchase onsite. Availability may vary by date.
What are the opening hours?
Monday to Sunday - from 10h to 22h
About tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website. Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number. Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
For this event, all sales are final and tickets can’t be refunded, changed or modified. For more information, please refer to our T&Cs.
Do you offer press passes?
If you would like a press pass, please email press@feverup.com. About access to the event
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket. If you happen to arrive late, your entry will be dependent on if there is space available. This may result in an undefined waiting period or no entry to the experience. In the event of not being able to enter later, tickets cannot be refunded or exchanged for another session.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue. However, some rooms may have limited accessibility.
What are the prohibited items at the experience?
Some prohibited items include outside food or drink (including alcohol), Illegal drugs/substances, weapons of any kind (including mace, pepper spray, knives, sharp objects, bats, clubs, tasers, etc.), unapproved pamphlets or handouts, fire starters and lighters, and pets (other than service animals).
Is the experience accessible for deaf/visually impaired people?
The hearing impaired will be able to enjoy this experience as it is mostly visual; however, we do not recommend this event for visually impaired people.
Will there be strobe lights?
This event won't include strobe lights. However the event will contain different exhibits that contain moving lights and special effects.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find a few seats for you to have a break.
Will restrooms be available on site?
There are restrooms located throughout the mall. However the venue does not have restrooms.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend asking the staff at the venue if they have found your belongings.
Is a coat check available?
This venue has coat check—please ask our staff on site for indications.
Is there an age requirement?
All ages are welcome to this experience and the space is accessible for prams/strollers.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
Is the show suitable for pregnant people?
The experience requires the audience to be on their feet, moving around the venue for approximately 50 minutes, however the experience does not feature tension or highly physical movements. We suggest you speak to the manager on arrival to discuss any specific requirements so that they can assist.
Can I bring a stroller?
Strollers are not allowed inside, but an unattended area is available for them. We suggest you carry your baby in the arms, baby carriers or slings.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us here.
Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based on availability).
Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue.
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