About the experience
What can I expect from the event?
Dopamine Land is an indoor interactive sensory museum that combines media, technology and play into one place. It is a gallery made up of individual rooms that are aimed to trigger a gentle release of the happiness hormone ‘dopamine’. At Dopamine Land our guests can take a break from the outside world, bring some color back into their day and capture some joyful moments on camera.
Where is the experience located?
The venue will be at Westfield Garden State Plaza at One Garden State Plaza Pkwy, Paramus, NJ 07652. It’s at a shopping center which has parking available and is close to other public transportation.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 45 min at this experience.
Will food and beverage be available on site for purchase?
You will be able to purchase food and beverage at this event; however, please note that gluten-free or vegan options are subject to availability.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the
Fever website
. Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please
contact us
if you need additional help. Make sure to include your ticket order number. Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the
Apple App Store
or
Google Play
). Please remember to log in with the same login method used to make the purchase. You will also find your QR code in your purchase confirmation email. I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the
Apple Store
or
Google Play
. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us
. Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please
contact us
and include the ticket ID associated with your purchase (What is the ticket ID?). One of our agents will respond to your request as soon as possible, informing you of the next steps to follow. No refunds are permitted under any circumstances. For more information, you can consult our
T&C
. Can I make a group booking?
If you would like to book for a large group (15+ people), please
contact us here
with your preferred attendance date and group size. For groups of fewer than 15 people, tickets can be purchased directly on the
Fever website
. Do you offer press passes?
If you would like a press pass, please email
press@feverup.com.
Can I make group booking?
For educational groups, team-buildings or groups of 15+ people, please reserve your tickets
here
. For groups up to 14 tickets, please book online
here
. Access
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket. If you happen to arrive late, your entry will be dependent on if there is space available. This may result in an undefined waiting period or no entry to the experience.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
Some prohibited items include outside food or drink (including alcohol), Illegal drugs/substances, weapons of any kind (including mace, pepper spray, knives, sharp objects, bats, clubs, tasers, etc.), unapproved pamphlets or handouts, fire starters and lighters, and pets (other than service animals).
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please
contact us here
. Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based in availability). Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue. Is the experience accessible for deaf/visually impaired people?
The hearing impaired will be able to enjoy this experience as it is mostly visual; however, we do not recommend this event for visually impaired people.
Will there be strobe lights?
This event won't include strobe lights. However the event will contain different exhibits that contain moving lights and special effects.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
There are restrooms located throughout the mall, however the venue does not have restrooms.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please
contact us
Is coat check available?
This venue has coat check—please ask our staff on site for indications
Is there an age requirement?
No, families and children are always welcome. Dopamine Land is a great day out with the kids and is stroller accessible. Anyone under the age of 8 must be accompanied by an adult. Toddlers up to 2 years old have free entry.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
What is the Oxygen Bar?
Guests can take a spot at the Oxygen Bar to relax and breathe in oxygen enriched air, enhanced with a selection of specialty aromas.
Is the show suitable for pregnant people?
The experience requires the audience to be on their feet, moving around the venue for approximately 50 minutes, however the experience does not feature tension or highly physical movements. We suggest you speak to the manager on arrival to discuss any specific requirements so that they can assist.
Who is required to complete a liability waiver?
All guests are required to complete a Liability Waiver upon arriving on site. Children under 18 years of age must be added to their parent’s or legal guardian’s waiver.
Multisensory
Family 
9
Birthday Party 
School & Educational Visit 
